Errantis Ab SLA (Service level Agreement)
This document is intended for both B2B ( Business to Business) and B2C (Business to Customer) and represents our formal Guarantee regarding our services and quality process, as such in order to enforce our quality process regarding our offers, it is part and intended as integration of our general terms and conditions and should be intended as non-divisible and do not replace or conflict with the aforementioned GTC the final purpose of this agreement is to ensure customer satisfaction and consistent quality as per offer/advertisement.
The following Services are covered by this Agreement;
- Tours and Sightseeing
- Restaurant and Hospitality services
- Meetings, Incentives, Congresses & Events (M.I.C.E)
- Activities and Excursions
- Guiding services
- Transport & Transfer services
Click here to download our Service Level Agreement (SLA) in PDF format
